Frequently Asked Questions

  What kind of lists can I get from Active Mail to help promote my products and services?
  Does Active Mail guarantee the accuracy of its lists?
  How does Active Mail keep its lists so accurate?
  How do I minimise list costs?
  How do I choose a list to best suit my requirements?
  How do I maximise my direct marketing response rates?
  What is the cheapest and fastest way to get mailing done?
  Will Active Mail provide me with the maximum postage discount?
  How can I make sure mailing costs will not blow-out?
  What is the best way to get marketing leverage from a direct mail campaign?
  What is meant by small, medium and large businesses?
  Why are small and medium businesses so important?
  What is a job set-up fee?
  What is the purpose of barcoding?
  What is the cheapest and fastest way to get mailing done?
  How will I know the cost of mailing in advance?

 

What kind of lists can I get from Active Mail to help promote my products and services?

Active Mail specialises in providing mailing lists for over 200,000 Sydney businesses as well as similar lists for Melbourne and Brisbane.



Does Active Mail guarantee the accuracy of its lists?

Yes. Active Mail guarantees 98% deliverability for its mailing lists. Average deliverability is 99.5%.


How does Active Mail keep its lists so accurate?

Active Mail's Business Database is completely updated every six months by a unique in-house system of personal phone contact with each business.


How do I minimise list costs?

Active Mail rents lists for single use. This makes lists more affordable than purchasing outright.


How do I choose a list to best suit my requirements?

Choose the company size (no. of employees), business activities and postcodes you want to target. Phone us on (02)9540-5488, or check our website for help in selecting a list.


How do I maximise my direct marketing response rates?

Make sure you target decision-makers by name and title by selecting from the more than 250,000 decision makers on the Active Mail Business Database.


What is the cheapest and fastest way to get mailing done?

Use Active Mail's one-stop shop for mailing list rental, printing, mail processing and discount postage service.


Will Active Mail provide me with the maximum postage discount?

Yes. We automatically sort and barcode mail to ensure you get maximum postage discount.


How can I make sure mailing costs will not blow-out?

Active Mail will supply you with an obligation-free fixed price quotation in writing. Phone us on (02)9540-5488 or check our website for a quote.


What is the best way to get marketing leverage from a direct mail campaign?

Use the Active Mail telemarketing follow-up service to generate qualified sales leads, or do it yourself by renting a telemarketing list.


What is meant by small, medium and large businesses?

Small businesses are usually defined as having less than 10 employees; medium businesses have 10-99 employees; large businesses have 100 or more employees.


Why are small and medium businesses so important?

They represent 97% of all businesses in Australia.


What is a job set-up fee?

This is a basic charge applying to all list rentals. It covers the fixed costs associated with extracting data from computer databases to meet customer's requirements.


What is the purpose of barcoding?

Australia Post has a database of all correct addresses in Australia called the Postal Address File (PAF). It has no personal or business names. Each address has a unique identifier number called the DPID (Delivery Point Identifier). This number corresponds to a unique barcode which is printed with the mailing address. This permits the mail to be electronically sorted by Australia Post and automatically directed to the correct delivery route.


What is the cheapest and fastest way to get mailing done?

Active Mail is a one-stop shop, because it provides all of the following services in-house:

  • List supply
  • Printing (offset or digital)
  • Envelope supply
  • Laser printing (personalised letters)
  • Addressing, folding, inserting, processing
  • Postal sorting and barcoding for maximum postal discount
  • You only need to speak to one customer service person from Active Mail

How will I know the cost of mailing in advance?

Active Mail supplies an obligation-free written fixed-price quotation for every mailing enquiry, however for indicative pricing Active Mail has developed an online quote system for printing of brochures, mail handling and posting. For further information see our client log-in


~ Active Mail, Sydney offer better response rates for your direct mail ~
~ Targeted Direct Mail, Direct Marketing Campaigns, Telemarketing, Bulk Mail, Personalised Mail ~
~ Australian Databases & Mailing Lists - National & Sydney Business Databases,
Affluent Australians, Telemarketing & Fax Lists~
~ One-stop Mailing House & Printing House offering Digital Printing and Offset Printing ~